Skip to content
Sponsored Content

Healthcare Made Accessible: The Baylor Scott & White Back And Neck Center

A virtual-centered approach to back and neck healthcare
Photo: Jacob Lund / Shutterstock

A Virtual-Centered Approach To Back And Neck Healthcare

When it comes to addressing back and neck issues, finding proper healthcare options can sometimes be a challenging task. However, the Baylor Scott & White Back and Neck Center offers a unique service that simplifies how you can start your healing journey. With its focus on providing virtual care, this innovative approach ensures convenience, accessibility and comprehensive support for various back and neck issues.

How Your Path To Better Neck And Back Care Can Start At Home

One of the center's standout features is its virtual approach to helping you get the care and treatment you need. It is a service that patients love because by having access to it from the comfort of their homes, they no longer have to take time off from work or struggle with transportation issues when they want to have an appointment with a healthcare provider.

Whether you seek specialized care in neurosciences, ortho-spine surgery or pain management, this digital healthcare service offers quick access to expert physicians.

Brent C. Morgan, MD, neurosurgeon, on the medical staff at Baylor Scott & White Neurosurgery and Spine Associates - Dallas, is one of those expert physicians. "The Back and Neck Center provides efficient, cost-effective patient care,” he says. “We have established protocols for evaluating the patients, and we follow up on the results to ensure that all providers are meeting appropriate criteria for patient outcomes and results."

How Online Guidance Helps You Navigate Your Healing Journey

Another thing that sets the center apart from other healthcare services in its field is the patient navigation it provides. You will be assigned a dedicated patient navigator who guides you through the treatment journey. Even if surgery is required, the patient navigator supports you throughout the process, ensuring your well-being and addressing concerns.

Who Can Benefit From Baylor Scott & White Back And Neck Center's Services?

The Baylor Scott & White Back and Neck Center caters to patients with diverse medical backgrounds, ranging from those referred by a hospital's emergency room or their primary care doctor to those who wish to self-schedule on the center's website. And whether you are dealing with a strained muscle or chronic back or neck pain for which you need a second opinion, the center can offer an individualized assessment.

Physician assistants or nurse practitioners will conduct comprehensive neurological and neurosurgical evaluations, exploring symptoms, aggravating and relieving factors and previous treatments. Based on their assessment, they will create a customized treatment plan. Such a plan can include imaging, physical therapy or surgery.

The center's commitment to patient convenience and satisfaction is evident throughout the treatment process. Via expedited referrals for necessary diagnostic tests, physical therapy or consultations with specialists, the aim is for you to get contacted by a specialist's office within a couple of business days and have an appointment scheduled within a week or two, ensuring timely care.

The Steps To Schedule Your First Appointment Are Quick And Hassle-Free

Accessing the Baylor Scott & White Back and Neck Center is straightforward and hassle-free. You can self-schedule online through the center's website and then answer some screening questions to ensure program suitability. 

If you require assistance with this process, you can request to speak to one of the center's navigators. That navigator will contact you to ask the same screening questions. You must then download the Baylor Scott and White app and do a virtual check-in. After that, you will have a video visit with an advanced practice provider.

Take The Next Steps To Heal Your Back And Neck

With this information, we hope you feel ready to seek help or advice about your back or neck from the comfort of your home. Please don't hesitate to look for more information about the Baylor Scott & White Back and Neck Center at

Physicians provide clinical services as members of the medical staff at one of Baylor Scott & White Health's subsidiary, community or affiliated medical centers and do not provide clinical services as employees or agents of those medical centers or Baylor Scott & White Health.